Outlook 2007/2010 Tip: How to Exclude an Email Account from the Send/Receive Process

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If you are using MS Outlook 2007, 2010 or other versions, you might have noticed that when you send and receive emails using the Send/Receive button, the process is done on all emails added in your MS Outlook profile.

How to exclude an email account from the Send/Receive process in Outlook 2010/2007

This is a problem in a particular scenario. For instance, you have three (3) email accounts in your Outlook. The two (2) of these accounts are active and working just fine while the third one is is long deactivated. (Example of emails that can be deactivated are ISP provided emails. When you change your ISP, you will lose your email account with them).

However, this third account has a lot of emails that you want to keep preventing you to totally delete the email account from your Outlook. As a result, when you do a Send/Receive, Outlook will still attempt to send and receive emails from this third account causing several error dialog boxes to appear. This is really annoying.

The Solution: Exclude an email account from the Send/Receive

With MS Outlook 2007, 2010 or 2013, there is now a way to exclude an email account from the Send/Receive process. Here are the steps:

  1. Open your MS Outlook 2007/2010
  2. Click on Send/Receive menu
  3. Under the Send/Receive command group, click on the "Send/Receive Groups" button
  4. In the drop down menu that appears, click on "Define Send/Receive Groups"
    Outlook 2010 Send Receive groups settings
  5. In the dialog box that opens, click on the Edit button.
    Edit the send receive group in Outlook 2010
  6. In the next dialog box, you shall see all of the email accounts added to your MS Outlook. Please locate the one that is inactive, then one you want to exclude in the Send/Receive process.
  7. When found, click on that email account in the left panel, and then click on uncheck or untick the option that says "Include the selected account in this group".
  8. Then click on OK button to close the dialog box.
    Exclude the email account in the send receive group in outlook 2010
  9. Click on Close.

Congratulations! The next time that you do a send/receive, Outlook will exclude the email account you already excluded.

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